Training Systems Associate

Please see details about this job opening below. To apply, click here for job application.

The Opportunity

CEO seeks a Training Systems Associate who will be responsible for supporting the design, development, coordination, and delivery of all training programs for national staff. The Training Systems Associate, reporting to the Director of Launch & Training, is responsible for creating a holistic training approach for our new and existing sites, meeting the unique needs of various stakeholders, while also finding areas of overlap and synergy among them. This role will require deep collaboration with the Launch and Training Team and internal partners to identify needs and determine solutions. Key partnerships for the position will include the Social Enterprise, Program Innovation, Employee Experience, and National program leads. The Training Associate will conduct frequent needs-assessment and evaluation, build competency models, and lead and partner on associated development and performance management initiatives. They will deliver engaging, accessible, and effective curricula in both in-person and video-conferencing environments.

The ideal candidate for this position approaches their work through a deep equity lens with a focus in implementing a training vision that recognizes and tailors its focus on staff and stakeholders with divergent learning styles and abilities. The person in this role is an exceptional facilitator, data miner, strong trainer and effective project manager. This position operates Monday - Friday, 8:30 - 4:30, and requires between 30% - 40% of travel to our other CEO locations, and the location of the position is flexible at any of our CEO offices.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the Federal Social Innovation Fund, the Edna McConnell Clark Foundation, Robin Hood Foundation, and the Rockefeller Foundation. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually.

Responsibilities:

Responsibilities of the Training Systems Associate will include but are not limited to:

Training Content

  • Assess the training needs of the organization and create successful training programs that achieve specific goals, as well as writing training curriculum and delivering interactive, engaging training sessions
  • Create, review, redesign, and prepare all training materials to accommodate a variety of learning styles
  • Improve content navigation, reduce redundancies in information, re-imagine content to improve clarity, ensure accessibility for a diverse set of learners, and increase staff’s retention of the information
  • Develop training tracks for national program staff at regional and national retreats

Training System

  • Work with all CEO departments to ensure all training information is current, accurate, and easy to access
  • Improve training processes, systems, and schedules for creating, delivering, and tracking training at CEO
  • Participate in strategic planning for implementing and managing CEO’s long-term training system

Training Delivery

  • Develop a training scope, sequence plans, and schedules focused on the training needs for both new and existing offices
  • Working cross functionally to develop training content as needed in collaboration with other internal stakeholders
  • Deliver training content as needed and in collaboration with other team members

Training Assessment

  • Assess instructional effectiveness and determine the impact of training on developing employee skills and achieving Key Performance Indicators
  • Implement and track knowledge checks for individual staff to assess skills and knowledge retention in order to assign additional needs
  • Creating clear and accurate measures of success for National team trainings and providing key insights and trends to Director, Launch and Training and leadership team

Team Support

  • Provide project management, technical, and logistical support to new office launches
  • Assist all teams with office launch tasks, including but not limited to; progress updates, managing deadlines, resume reviews and phone screens, preliminary market research, and outreach to local partners
  • Support National management staff as needed

Who You Are

  • You have demonstrated deep dedication and commitment to CEO’s mission and interest in working in a fast-growing, results-oriented nonprofit environment
  • You come to CEO with a bachelors and 1-3 years of experience in training or teaching
  • You have strong project management and detail-oriented skills, visualizing a project from beginning to end
  • You exhibit excellent lateral management experience, building rapport with internal and external stakeholders with the goal of completing a project
  • You come to CEO with experience interacting with and utilizing learning management systems and e-learning platforms
  • You are able to balance multiple projects and deadlines, prioritizing as needed
  • You are a strong verbal and written communicator, with the ability to communicate information through a variety of formats
  • You have a strong aptitude and ability with the Google Suite, Salesforce CRM, and Microsoft Excel and PowerPoint
  • You have experience with nonprofit performance management, setting and exceeding performance based goals

Compensation

The salary for this position is $55,000 - $60,000. In an effort to be both equitable and transparent, CEO's compensation philosophy considers a variety of factors, including, but not limited to, both experience, internal equity, and home office location in making a final determination on our salary offer. We recognize that salary is a part of the overall compensation package and are happy to provide health, dental, 401k, and professional development opportunities to our staff.

More About Us

CEO is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law. We welcome diversity and highly encourage applications from people of color and people with convictions. Learn more at ceoworks.org.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.

Please click here to apply.