Training Manager

Please see details about this opening below. To apply, click here for the application.

The Role

CEO NYC is seeking a Training Manager to manage all aspects of the training program we offer our participants in NYC.
Reporting to the Deputy Executive Director, NYS, the Training Manager will work closely with our Job Development team and additional program staff to assess and understand our participants’ training needs and ensure that our training program offerings reflect today’s labor market demands. This position plays a major role in ensuring CEO participants have access to the training opportunities that enhance their candidacy and value as an employee, and that they are placed in jobs where their training credentials are utilized.
The Training Manager will also manage partnerships with new and existing external training vendors to ensure all trainings are of high quality and meet the learning needs of our participants.

The ideal candidate will be an experienced people and project manager.

Who We Are
The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the Federal Social Innovation Fund, the Edna McConnell Clark Foundation, Robin Hood Foundation, and the Rockefeller Foundation. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually.

What You’ll Do
Responsibilities of the Training Manager include but are not limited to the following:

Team and Function Leadership

  • Supervise, coach and support core training positions, including our Warehouse Training Facilitator, CEO Fellow, and Part-Time Math Instructor
  • Develop understanding of local workforce business needs through collection and analysis of local labor market information and employer surveys
  • Manage creation of CEO’s training calendar and offerings for NYC participants, using internal and external data to inform content
  • Conduct research on programming offered in sector and propose recommended additions or changes to our program
  • Develop and manage relationships with funders who support our training program
  • Assess fidelity and performance of training program and propose strategies to enhance its quality, depth, and/or breadth
  • Design and implement post-training evaluations to understand their value

Training Administration

  • Lead team to schedule, coordinate, and monitor trainings
  • Communicate, negotiate, and sustain relationships with with training vendors
  • Research and identify potential training vendors; initiate development of relationships
  • Market CEO’s training offerings internally to program staff and CEO participants
  • Manage check requests and invoicing for all external trainings ensuring timely payment
  • Design and use CEO’s CRM (Salesforce) to record and analyze training completion and impact on outcomes; build reports for funders
  • Ensure trainings are effective, seamless, and relevant to the needs of our participants
  • Design, implement and project manage referral process for participant training, apprenticeships, and work-based learning partnerships
  • Plan and facilitate meetings with colleges to report out on training program outcomes

Team Support

  • Communicate with CEO staff about participants’ progress, celebrating successes
  • Partner with Economic Opportunity team and teams across CEO
  • Additional duties as needed

Who You Are

  • You are deeply dedicated to social justice and the re-entry field
  • You come to CEO with recruitment and project management experience and a strong knowledge of construction industry; you understand the credentialing process within this industry (training credentials preferred).
  • Your organizational and management skills enable you to juggle leadership of numerous team priorities and your flexible nature enables you to respond quickly and positively to shifting demands and opportunities
  • You’re skilled at coaching others, supporting them in identifying their development areas and navigating solutions; you’re able to engage and influence colleagues in a way that motivates and empowers action
  • You help identify challenges and facilitate solutions, demonstrating values of respect, fairness, patience, and efficiency throughout your work
  • You’re able to build rapport with external and internal stakeholders and have experience developing and delivering presentations appropriate to internal and external audiences
  • You’re dedicated to achieving personal, team and organizational goals
  • You have a strong aptitude and ability with the Google Suite, CRMs, and Microsoft Office
  • Bilingual English/Spanish preferred (not required)

Compensation and Benefits
The salary range for this position is commensurate with demonstrated experience and abilities. We also offer a comprehensive benefits package, including medical and dental coverage, paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We're a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

More About Us
We welcome diversity and highly encourage applications from people of color and people with convictions. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.