Supportive Services Specialist

Please see details about this opening below. To apply, click here for the application.

As a result of the COVID-19 hiring slow down, please note that this position will have a July 1st or later start date.

The Opportunity

Our New Orleans team is hiring a passionate, resilient, and social justice-minded Supportive Services Specialist to assist our program participants in navigating barriers around mental health, education, housing, and legal issues. The Supportive Services Specialist will work closely with the program participants to provide connections to direct services, education about the health and social service system, advocacy and care coordination. You may be the ideal candidate if you have lived experience of incarceration or involvement in the justice system and are deeply committed to connecting underserved individuals with the support and resources needed to become self-sufficient and successful.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the Federal Social Innovation Fund, the Edna McConnell Clark Foundation, Robin Hood Foundation, and Rockefeller Foundation. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually

Who You Are

  • You are committed to and passionate about working with justice-involved individuals and come to CEO with 1-2 years of related experience
  • You are a people-person and love to motivate and inspire others to achieve their goals, helping individuals identify, capitalize upon, and apply their strengths
  • You pride yourself in your ability to communicate effectively and develop trusting relationships with individuals of varying backgrounds and experiences
  • You have experience identifying and assessing client needs, determining potential resources or supports, and connecting clients to these; you’re knowledgeable about the social services system with the ability to make connections within this space as needed
  • You are comfortable travelling outside of the office and accompanying clients to appointments
  • You recognize the value of continuous communication, connecting with colleagues when work overlaps and raising challenges that arise for the group troubleshooting
  • You take pride in your ability to juggle multiple priorities to deadlines

The Nitty Gritty

Key responsibilities of the Supportive Services Specialist include but are not limited to:

  • Conduct assessment of participant strengths and needs and administer appropriate screening and/or assessment tools
  • Provide supportive services for participants who are dealing with a variety of barriers such as mental health, employment, education, housing and legal issues
  • Accompany program participants to necessary appointments with service providers, meet program participants at their places of residence, and work with the participant’s family
  • Connect program participants to resources within the Department of Health Services, Mental and Public Health, and other health and social service providers
  • Meet with participants regularly to support their progress in the program
  • Maintain participant confidentiality and privacy by protecting participant health information
  • Attend local events and meetings in the reentry community within the area, building relationships with organizations offering participant supports
  • Track participant progress in multiple database systems

Perks and Benefits

The compensation for this position is $40,000. We also offer a comprehensive benefits package, including medical and dental coverage, paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We're a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff. CEO is also dedicated to ongoing staff development and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

More About Us

CEO is a diverse team working to advance economic opportunity for people returning home from incarceration. We welcome diversity and highly encourage applications from people of color and people with convictions. Learn more at

CEO is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.

Please click here to apply.