Social Enterprise Operations Associate (New York City)

Please see details about this opening below. To apply, click here for the job application.

The Opportunity

The Center for Employment Opportunities is currently seeking an innovative, systems-oriented self-starter with excellent writing skills and administrative support experience to coordinate key components of NYC Crew Works, a transitional employment program that offers those returning from the criminal justice system the chance to build meaningful work experience as they seek long-term, secure employment.

Reporting to the Director of Social Enterprise (NYC), the Social Enterprise Operations Associate (NYC) is responsible for providing daily administrative and programmatic support to over 30 work crew sites and collecting and reporting participant data in our Salesforce system. It also assists in managing relationships with external stakeholders, supporting business development, and conducting government outreach. This position will operate M-F from 9-5 and the first Saturday bimonthly.

The Nitty Gritty

Key responsibilities of the Social Enterprise Operations Associate (NYC) include but are not limited to:

Administrative and Programmatic Support

  • Provide administrative support to the Director of Social Enterprise (NYC) and Senior Site Supervisors
  • Manage the Director’s calendar and provide travel support
  • Create and maintain systems to ensure the efficiency of the Crew Works operation
  • Ensure timely billing to Crew Works customers by tracking invoices issued, returned, and paid, and conduct follow-up as needed to ensure timely payment
  • Monitor the utilization of program resources (i.e. gas cards, vehicle mileage, expense reports, etc) to ensure accuracy and strict compliance to agency and funder requirements
  • Monitor daily crew slots using “daily loop” reports and Salesforce dashboards
  • Develop a process for managing crew supplies and ensure available resources to meet crew's service needs
  • Coordinate certifications/trainings (Safety/Asbestos, CPR, Defensive Driving, OSHA, etc) and bi-monthly meetings for Site Supervisors, ensuring notices for certifications/trainings are provided to them in a timely manner
  • Act as liaison between Crew Works and key supporting departments (i.e. Fleet Management; Data)

Research, Writing, and Reporting

  • Perform research on NYS-based business development opportunities
  • Create proposals for RFPs
  • Create monthly and quarterly reports, including written narratives, as per funder/contract requirements

External Relationship Management

  • Coordinate worksite visits for new staff, donors, partners and guests as needed
  • Attend meetings and facilitate contract discussions/estimates with vendors and customers
  • Support the NYC Director’s government outreach efforts including meeting with key stakeholders, drafting proposal letters, and sending follow-up and thank you emails
  • Present CEO’s programs and services to interested partners, distribute marketing materials, and respond to email and phone inquiries
  • Update Business Development tracker and monthly lobbying report for the Director

Who You Are

  • You have a commitment to CEO’s mission and interest in working in a fast paced, growing results oriented nonprofit environment
  • You come to CEO with a Bachelor's degree and at least 2 years of related experience; or some college and a minimum of 3-4 years of related experience
  • You love to write and have excellent interpersonal, verbal, and written communication skills
  • You’re thoughtful about the details and are passionate about ensuring accuracy of communications and data entry
  • You’re a strategic thinker and strong prioritizer, with the ability to flourish in fast-paced environments with competing demands
  • You’re a systems thinker, proactively identifying areas where there is room for greater efficiency and building and proposing workflows and system improvements
  • You have exceptional organizational skills, with the ability to track and stay on top of multiple projects
  • You’re very comfortable with technology, including Google Suite, and have experience with fundraising/CRM databases (Salesforce preferred)

Perks and Benefits

The salary for this position is $50,000 - $55,000 annually. We also offer a comprehensive benefits package, including medical and dental coverage, paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We're a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

Who We Are

The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually.

More About Us

We welcome diversity and highly encourage applications from people of color and people with convictions. We are an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.

Please note that due to the volume of resumes received, we are unable to contact each applicant regarding the status of each position or reply to candidates' inquiries via phone or email.

Please click here to apply.