Manager, Supportive Services

Please see details for this job opening below. To apply, click here for the job application.

The Opportunity

CEO is seeking a licensed social worker to serve as the Manager of Supportive Services for our participants. This is a great opportunity for someone who is interested in having a direct impact within our participants’ lives, ensuring participants receive the mental health, wellness, and wraparound supports needed to secure and maintain employment and succeed in their re-entry.  

In this role, you will lead a team to administer assessments and screenings for mental health and other support services, then identify and connect participants to the resources that support them in the areas needed. You will also develop relationships and partner with external service providers and CEO colleagues, at times training and coaching your colleagues to be able to administer assessments and to be able to identify potential need areas for participants.

Who We Are

The Center for Employment Opportunities provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the Federal Social Innovation Fund, the Edna McConnell Clark Foundation, Robin Hood Foundation, and Rockefeller Foundation. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually.

The Nitty Gritty

  • Supervises, coaches, evaluates, and develops a small team to achieve individual and team performance metrics related to connecting participants to health, wellness, and wraparound services, resources and supports
  • Works with CEO’s Supportive Services team and external partners to develop and distribute health education materials to participants
  • Cultivating and maintaining partnerships with external organizations that provide non-health-related services, including but not limited to SNAP enrollment, legal services, seasonal tax prep, and financial literacy services
  • Coordinates services provided by external providers to ensure optimal care is available to participants and ensures that external providers deliver services consistent with programmatic expectations and operational plans
  • Conducts short- and medium-term therapy with participants dealing with mental health issues
  • Organizes and facilitates regular training for both CEO staff and participants, including but not limited to Mental Health First Aid and Motivational Interviewing
  • Enters client information into Salesforce in real time, maintaining accurate and timely records of services provided

Who You Are

  • You have 3+ years’ of related experience as a clinical social worker or non-profit manager, a LCSW/LMSW (LCSW preferred), and MSW (MHFA Trainer certification preferred)
  • You have a deep passion for motivating and helping people achieve their goals 
  • You have experience managing and developing a diverse team and in developing trusting relationships with individuals of varying backgrounds and experiences
  • You’re interested in serving in a role that allows you to leverage both your clinical and people management skills
  • You are a people-person and love to motivate and inspire others to achieve their goals, helping individuals identify, capitalize upon, and apply their strengths
  • You pride yourself in your ability to communicate effectively and recognize the value of continuous communication, connecting with colleagues when work overlaps and raising challenges that arise for the group troubleshooting
  • You have experience identifying and assessing client needs, determining potential resources or supports, and connecting clients to these; you’re knowledgeable about the social services system with the ability to make connections within this space as needed
  • You are comfortable travelling outside of the office and accompanying clients to appointments

Compensation and Benefits

The salary for this position is $58,500 annually, commensurate with demonstrated experience and abilities. We also offer a comprehensive benefits package, including medical and dental coverage, paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We're a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff.

More About Us

CEO is a diverse team working to advance economic opportunity for people returning home from incarceration. We welcome diversity and highly encourage applications from people of color and people with convictions.

Please click here for the job application