Job Coach

Please see details about this job opening below. To apply, click here for the job application.

The Opportunity

CEO is seeking a Job Coach in our San Jose office who is responsible for helping program participants -- formerly incarcerated individuals -- stay focused and motivated while working on transitional job sites and in their efforts to obtain permanent employment. Job Coaches effectively facilitate program participant progress to interview readiness by providing intensive one-on-one coaching on interview and employment readiness skills.

Who We Are

The Center for Employment Opportunities provides employment services to people with recent criminal convictions. Our programs help participants successfully transition from incarceration to stable and productive lives. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the Tipping Point Community, the James Irvine Foundation, and the S.H. Cowell Foundation. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually.

Who You Are:

  • You are a people-person and love to inspire others to reach a goal and perform to the best of their ability
  • You have experience providing feedback and guidance to help clients or constituents strengthen their knowledge and skills
  • You have strong time management and prioritization skills
  • You are adept at identifying problems early on and providing support as needed
  • You have demonstrated word processing skills and feel comfortable navigating new CRM systems
  • You have strong customer services skills and have a human-centered approach when communicating to clients
  • You hold a Bachelor’s degree (focus in behavioral psychology or criminal justice preferred)

The Nitty Gritty

Key responsibilities of the Job Coach include but are not limited to:

Direct Support

  • Engaging participants in ongoing discussions about their employment goals 
  • Using motivational interviewing techniques as appropriate to help guide participants to goal achievement.
  • Developing and producing a professional resume for each participant
  • Maintaining weekly contact with participants to track their progress to interview readiness
  • Facilitating group sessions and workshops to build employment readiness skills

External Outreach

  • Building positive relationships with criminal justice partners, including parole and probation officers
  • Collaborating with other internal departments and the Department of Corrections and Community Supervision to gather information and promote special projects
  • Keeping parole officers/referring partners regularly informed about participant progress
  • Making appropriate referrals for participants when necessary

Administrative Support

  • Regularly discussing each participant's job start ready progress with colleagues; problem solving with colleagues when needed
  • Reviewing participants’ daily performance rating provided by their worksite supervisor
  • Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants 
  • Maintaining contact with work crew site supervisors; exercising responsivity to their concerns 
  • Recording and reporting monthly progress summaries for each participant, detailing steps taken to resolve challenges and the quality of overall participant participation
  • Performing other tasks and responsibilities that will be assigned from time to time

Perks and Benefits

The compensation for this position is $45,000. Salary is commensurate with demonstrated experience and abilities. In addition, team members can receive health coverage, paid parental leave, access to a retirement plan, sick and vacation time, paid holidays, and more. CEO is also dedicated to ongoing staff development and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals. 

More About Us

CEO is a diverse team working to advance economic opportunity for people returning home from incarceration. We welcome diversity and highly encourage applications from people of color and people with convictions.

Please click here for the job application