Job Coach

Who We Are
The Center for Employment Opportunities (CEO) provides employment services to people with recent criminal convictions. Across the United States, over 6,000 people participate in CEO each year, transitioning to employment that supports themselves, their families, and their communities.

What began as a demonstration project of the Vera Institute of Justice in the 1970s to address employment barriers facing the formerly incarcerated following release in New York City has grown into the leading reentry employment organization in the country, where over 25,000 formerly incarcerated individuals have secured full-time employment since 1996. Since 2009, CEO has gained support to expand its programs through government, nonprofit, and private organizations including the GreenLight Fund, the Pew Charitable Trust, and the Nonprofit Finance Fund. In 2016, CEO embarked on a 5-year strategic plan to grow to serve 9,000 participants annually. 

What We’re Looking For
CEO is seeking a Job Coach who is responsible for helping program participants -- formerly incarcerated men and women -- stay focused and motivated while working on transitional job sites and in their efforts to obtain permanent employment. Job Coaches effectively facilitate program participant progress to interview readiness by providing intensive coaching on interview and employment readiness skills.

Key responsibilities of the Job Coach include but are not limited to:

Direct Support

  • Engaging participants in ongoing discussions about their employment goals 
  • Using motivational interviewing techniques as appropriate to help guide participants to goal achievement.
  • Developing and producing a professional resume for each participant
  • Maintaining weekly contact with participants to track their progress to interview readiness
  • Facilitating group sessions and workshops to build employment readiness skills

External Outreach

  • Building positive relationships with criminal justice partners in various settings, including parole bureaus and correctional facilities
  • Collaborating with other internal departments and the Department of Corrections and Community Supervision to gather information and promote special projects
  • Contacting participants’ parole officers at initial assignment of participant to caseload; keeping parole officers/referring partners regularly informed about participant progress
  • Making appropriate referrals for participants when necessary

Administrative Support

  • Regularly discussing each participant's job start ready progress with colleagues; problem solving with colleagues when needed
  • Reviewing participants’ daily performance rating provided by their worksite supervisor
  • Maintaining accurate client records in Salesforce; updating progress notes in Salesforce during and after each meeting with participants 
  • Maintaining contact with work crew site supervisors; exercising responsivity to their concerns 
    Recording and reporting monthly progress summaries for each participant, detailing steps taken to resolve challenges and the quality of overall participant participation
  • Performing other tasks and responsibilities that will be assigned from time to time

Required Qualifications and Competencies:

  • Bachelor’s degree (focus in behavioral psychology preferred); master's degree in vocational counseling preferred
  • Three years of relevant experience
  • Experience providing feedback and guidance to help clients or constituents strengthen their knowledge and skills
  • Ability to inspire others to reach a goal and perform to the best of their ability
  • Demonstrated consideration for others
  • Demonstrated customer service skills
  • Strong time management and prioritization skills
  • Computer savviness (demonstrated word processing skills, ability to use the Internet to research job opportunities)
  • Ability to take into account and analyze various points of view and pieces of data to form a perspective appropriate to a particular context
  • Ability to identify problems early on and provide support as needed 
  • Bilingual (Spanish) preferred

Perks and Benefits 
The compensation for this position is $40,000. We also offer a comprehensive benefits package, including medical and dental coverage, paid parental leave, participation in a retirement plan, sick and vacation leave, paid holidays and more. We're a workplace that promotes continual learning and teamwork, offering lunch and learns, team outings, holiday gatherings and more for our staff. CEO is also dedicated to ongoing staff development and training, including regular training opportunities in Motivational Interviewing (MI). MI is one evidence-based skill that reentry and human service professionals can utilize when supporting participants to achieve their goals.

More About Us
CEO is a diverse team working to advance economic opportunity for people returning home from incarceration. We welcome diversity and highly encourage applications from people of color and people with convictions. Learn more at ceoworks.org.

CEO is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.